Guran 2002-01-24 04:55
Tried to install UltraMon 2.0 beta 6 in win 2000 and the system rebooted? No installation was done and win 2000 want's to install new hardware on every startup! Got registry entries from UltraMon ! Ex. UltraMon Display Mirror Driver!
I can't delete the UltraMon registry enyries!
Get error message:Unable to delete all specified values! What shall I do to get rid of the registry entries and win 2000 new hardware found...???
Guran
Take care
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Christian Studer 2002-01-24 05:02
Do you get the 'unable to delete all values' message when uninstalling UltraMon?
Christian Studer - www.realtimesoft.com
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Guran 2002-01-24 05:25
It did not install in windows, during the install the computer just rebooted and it just installed in the registry! So I can't find anything in windows just in the registry! And I tried to delete the keys but no luck! And when I reboot windows want's to install new hardware! So what to do???
Guran
Take care
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Christian Studer 2002-01-24 09:16
Hi Guran,
I sent you a mail a couple of hours ago. If you didn't get it, please contact me by e-mail at support@realtimesoft.com.
Christian Studer - www.realtimesoft.com
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Guran 2002-01-24 20:01
I didn't get your e-mail so I sent you an email just now using another e-mail address !
Happy for reply!!
Guran
Take care
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Christian Studer 2002-01-28 08:51
We weren't able to figure out why the installation of the UltraMon mirror driver crashed the system, but found a solution for the registry entries left behind.
On Windows 2000, uninstalling UltraMon will not remove some registry entries for the UltraMon Display Mirror Driver.
In Computer Management > System Tools > System Information > Components > Problem Devices, you'll see an entry for 'UltraMon Display Mirror Driver', with error code 31.
Do the following to remove the registry entry that is causing this:
- open regedt32.exe, the NT registry editor
- select the key 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\DISPLAYMIRROR'
- choose Security\Permissions from the menu
- on the dialog, click Add and add the Administrators group
- under Permissions, allow Read and Full Control for the Administrators group
- exit the dialog with OK and delete the DISPLAYMIRROR registry key
Christian Studer - www.realtimesoft.com
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Guran 2002-01-28 14:49
Thanks a lot! That solved the problem:-))
Take care
Gouran
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