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Forums -> UltraMon™ -> Problems with Ultramon Desktop under XP
H. Retzgen   2001-11-13 20:01
Hi,
Since I installed XP I cannot use the Ultramon Desktop anymore, which worked just fine with W2K (Matrox G400 with true Dualhead enabled). The Monitors are not recognized correctly, althought they show up correctly in the original Windows Display Control Panel (see screenshot, LG is my second monitor). When I set a wallpaper it always appears on both monitors. I use a registered version of Ultramon 2.0 beta 5

Screenshot

Bye

H. Retzgen
Christian Studer   2001-11-13 23:20
Please post the information displayed on the About dialog (choose About from the UltraMon menu), as well as the video cards/monitors you are actually using.

Christian Studer - www.realtimesoft.com
H. Retzgen   2001-11-14 04:37
2 monitors
Current desktop: 2560x1024 (-1280,0 - 1280,1024)

Monitor 1 (primary):
Settings: 1280x1024, 32-bit color, 85 Hz refresh rate
Coordinates: 0,0 - 1280,1024. Workspace: 0,0 - 1280,994
Video card: Matrox Millennium G400 DualHead - Deutsch
Device name: \\.\DISPLAY1

Monitor 2:
Settings: 1280x1024, 32-bit color, 66 Hz refresh rate
Coordinates: -1280,0 - 0,1024. Workspace: -1280,0 - 0,1024
Video card: Matrox Millennium G400 DualHead - Deutsch
Device name: \\.\DISPLAY2

Monitors:
Primary Samsung 950p
Secondary : LG Studioworks 78D

Bye

H. Retzgen
Christian Studer   2001-11-14 06:26
Not sure what the problem is, I would like to do a remote debugging session if possible. This will take approx. 1 hour, and it won't work if you are behind a firewall.

Please contact me by e-mail if you would like to do this.

Christian Studer - www.realtimesoft.com
Christian Studer   2001-11-17 03:22
The problem was that UltraMon didn't correctly identify monitors on dualhead cards under Windows XP. This has been fixed, the fix will be included in Beta 6.

If you are affected by this problem: the only issue is that UltraMon displays the same monitor name for each monitor, functionality is not affected in any way.

Christian Studer - www.realtimesoft.com
Forums -> UltraMon™ -> Problems with Ultramon Desktop under XP

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