Tony 2001-10-31 23:52
When I select Shortcuts from the pop-up in Beta 5 I get an error saying that Ultramon has caused an error with the following details:
ULTRAMON caused an invalid page fault in
module ULTRAMON.EXE at 017f:0040a21a.
Registers:
EAX=0000ffff CS=017f EIP=0040a21a EFLGS=00010202
EBX=00000f74 SS=0187 ESP=0064f6b4 EBP=0064f800
ECX=00000041 DS=0187 ESI=0015f57c FS=134f
EDX=00403435 ES=0187 EDI=0064f6c0 GS=0000
Bytes at CS:EIP:
f3 a5 5e 8d 45 c4 56 6a 00 50 e8 b7 0c 00 00 8d
Stack dump:
0000003c 00000111 0064f9b4 86fc015f 174f2363 0fc00000 50000000 222c8258 00000003 0fc00003 00000000 00000000 002a5b3b bff741f7 00000024 16971787
I am running Win98SE with a Hercules 3d Prophet 3 and a 3d Prophet 2 PCI.
Otherwise everything is cool, great program.
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Tony 2001-11-01 02:08
Actually, scrap that - it isn't the only problem I'm getting. Win98 doesn't seem to want to keep the monitor resolution on my main display with Ultramon working. It keeps going back to 1152x864. Why is it so?
Please help - I really want to be able to use Ultramon as most of its other features are pretty cool.
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Christian Studer 2001-11-01 03:38
Thanks for your bug report. Looks like UltraMon crashes when executing a shortcut. Please let me know how many shortcuts you have on the shortcuts menu, and if the problem occurs with every shortcut.
Regarding the resolution problem: please let me know what exactly happens. Does UltraMon change the resolution when it is started or closed?
Please also post your standard monitor configuration, you can choose About from the UltraMon menu and copy the information from there.
Christian Studer - www.realtimesoft.com
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Tony 2001-11-01 12:20
I can't even get the Shortcuts menu to open. As soon as I select Shortcuts from the menu Ultramon crashes.
Copy and paste from Ultramon about:
2 monitors
Current desktop: 2432x1024 (0,0 - 2432,1024)
Monitor 1 (primary):
Settings: 1280x1024, 16-bit color, optimal refresh rate
Coordinates: 0,0 - 1280,1024. Workspace: 0,0 - 1280,971
Video card: 3D Prophet III
Device name: \\.\Display1
Monitor 2:
Settings: 1152x864, 16-bit color, 75 Hz refresh rate
Coordinates: 1280,120 - 2432,984. Workspace: 1280,120 - 2432,984
Video card: 3D Prophet II MX PCI
Device name: \\.\Display2
It happens when Windows restarts and Ultramon is intalled.
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Tony 2001-11-01 18:10
Arrggghhh, the resolution problem isn't related to Ultramon after all. It happens now even though I have uninstalled Ultramon.
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Christian Studer 2001-11-01 23:43
I can't reproduce the shortcuts problem on my Win98 test system. If you are interested, we could arrange a remote debugging session over the internet to see what's causing the problem on your system.
This will take some time, approximately 1 hour. It won't work if your system is behind a firewall, and you'll need an instant messaging program (for example MSN Messenger). Please contact me by e-mail if you would like to do this.
Christian Studer - www.realtimesoft.com
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Christian Studer 2001-11-05 02:16
Update on this issue: the core problem is that UltraMon fails to monitor the shortcuts directory for changes. We were unable to determine the reason for this during testing.
If you have the same problem, please contact me.
Christian Studer - www.realtimesoft.com
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